Shipping Policy

Shipping Policy

At BSK Farms, we are committed to delivering fresh, natural, and premium-quality farm products to your doorstep in a safe and timely manner. Please read our Shipping Policy carefully before placing your order.

1. Order Processing

  • All orders are carefully packed and processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders are not processed or dispatched on Sundays or public holidays.

2. Shipping & Delivery

Estimated delivery timelines are:

  • Within India: 3–7 business days, depending on your delivery location.

  • Delivery times may vary due to courier operations, remote service areas, weather conditions, festivals, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed during checkout before payment.

  • Any free shipping offers or promotional delivery benefits will be clearly mentioned on our website.

4. Order Tracking

Once your order has been dispatched, you will receive shipment tracking details via your registered email address, mobile number, or WhatsApp (where applicable), allowing you to monitor the delivery status of your order.

5. Delivery Issues

If your order is delayed, lost, or not delivered:

  • Please contact our customer support team with your order number.

  • We will coordinate with our shipping partners to resolve the issue as quickly as possible and keep you informed throughout the process.

6. Shipping Address

Customers are responsible for providing accurate and complete shipping information during checkout.

BSK Farms is not responsible for delays, failed deliveries, or returned shipments resulting from incorrect, incomplete, or inaccurate shipping addresses provided by the customer.

7. Damaged Packages

If your package appears damaged upon delivery:

  • We recommend refusing visibly damaged packages whenever possible.

  • If you accept the package, please record a complete unboxing video and take clear photographs of the damaged product or packaging.

  • Report the issue to our support team within 24 hours of delivery so that we can investigate and provide an appropriate resolution.

8. Contact Us

For shipping-related questions, order tracking assistance, or delivery support, please contact BSK Farms through the contact information available on our Contact Us page. Our team will be happy to assist you.

Thank you for choosing BSK Farms. We appreciate your trust and are committed to delivering fresh, healthy, and naturally grown farm products with care and reliability.

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